Reputation Management & Marketing

Get More Customers By Building & Promoting A 5-Star Reputation

1,000’s of companies offer services that involve sending out simple, basic review requests.  However, in order to thrive, you must not only “manage” but you must also actively build & constantly market your reputation.

What is “Reputation Marketing” by 9th Street Media? We start by helping you generate more 5-star reviews.  Then, combining the fields of Reputation Management & Brand Marketing, we leverage the power of review sites plus social media to market your reputation in order to get you more customers & more sales conversions.

Using our proprietary 3 part Reputation Marketing Platform, 9th Street Media can help you successfully manage, build, & promote a 5-Star reputation!  We offer full service & self-managed options.

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Part 1: Manage Your Reputation

First things first, we monitor, analyze, & respond to online feedback.

  • client dashboard with built-in training videos
  • review & respond to all feedback from one location
  • monitors over 40 online review & social sharing sites
  • receive instant alerts on new reviews by email or text
  • detailed reputation reporting & monthly marketing analysis
  • analyze trends in customer sentiment
  • includes convenient links to all platform resources

Your reputation matters now more than ever to both consumers and search engines.  Your online ratings have a MASSIVE effect on your S.E.O. rankings.

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Part 2: Build Your Reputation

Next, we actively generate more positive reviews & avoid more negative reviews.

  • create, publish, & promote feedback & survey pages
  • automated email & SMS text feedback request campaigns
  • spokesperson engages by video on feedback landing pages
  • encourages private offline response to negative reviews
  • encourages & simplifies the online posting of positive reviews
  • sends automated “thank you” & “apology” follow-up emails
  • custom media center for print materials to ask for reviews
  • custom client “sign-in” pages / employee “check-in” forms
  • built-in C.R.M. to track all contacts & communications

Every page, every video, every email, and every text message are completely customizable to fit your message/brand.

Part 3: Market Your Reputation

Finally, we make consumers aware of your positive reviews.

  • publish your most recent 5-star reviews on your website(s)
  • automatically post & share new positive reviews to social media
  • create images of reviews & post to social media sites regularly
  • produce & syndicate a monthly reputation marketing video

9th Street Media’s Reputation Marketing Platform makes sure that your best, most recent reviews are highlighted to online searchers.

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One Size Does NOT Fit All...

9th Street Media helps offline businesses grow & THRIVE in today’s online world!  We custom tailor our solutions & pricing to fit YOUR business’s unique needs.  One of our Account Managers would LOVE to offer you a FREE, no obligation, “Comprehensive Digital Health Check”.  Click on the button & let’s get started TODAY!!!